MVC 4 project has already has an Error.cshtml in Views\Shared folder. In order to use the Error.cshtml, you have to do following steps: 1. Set the customError mode to On inside web.config file under <system.web> element <customErrors mode = " On " /> 2. In the FilterConfig.cs file inside App_Start folder, make sure the filters.Add(new HandleErrorAttribute()) is there. public class FilterConfig { public static void RegisterGlobalFilters( GlobalFilterCollection filters) { filters.Add( new HandleErrorAttribute ()); } } 3. Edit Error.cshtml inside \Views\Shared folder to show error message @mod el System.Web.Mvc. HandleErrorInfo @{ ViewBag.Title = "Error" ; Layout = "~/Views/Shared/...